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Works on all forms of transport
Lost baggage contact owner service

Have you found a bag?

 
What you need to do if you have found a bag with a BaggagePIN tag.

If you are a member of the public
  • Look for the BaggagePIN number on the tag
  • Enter the BaggagePIN number into the box below
  • This will give you the preferred method of contact for
    the bag owner

THE BAGGAGEPIN No: or SECURITY STRAP No: CAN BE USED

Please enter the BaggagePIN ID or Security strap number.
A value is required.Invalid format.Minimum number of characters not met.Exceeded maximum number of characters.The entered value is less than the minimum required.
Security Code: Required Entry.
Enter the characters shown in the above image [0-9, A-F]:
What to do if you are contacted by a member of the public regarding your mislaid baggage.
  • Ask for the security strap number which can be found on the security strap
  • Confirm that the security strap number belongs to you
  • Arrange for delivery or collection ensuring that the agreed location is safe to do so
  • If you have any concerns, contact the local police or your Consulate/Embassy before the collection or delivery of your baggage item
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Have you found a baggage item
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Report found baggage
UNATTENDED BAGGAGE
Do not leave your baggage items unattended. No matter if you are on a train station, a coach station or an airport. READ MORE

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